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Urgent Maintenance

Should an urgent maintenance repair become apparent after Ray White Wantirna’s office hours (being 9:00am – 5:30pm Monday- Friday and 9:00am – 3:00pm on Saturday) please call the office on 9800 2222 and leave a message on our after hours service so we can action the necessary repairs first thing the following business day.

Should a necessary repair be required please contact our preferred tradespeople:

Electrical
Argon Electrical 1300 560 323
Plumbing
Eastridge Plumbing 0412 722 921
SGM Plumbing 0425 784 800
Locksmith
Rowville Locksmiths for all areas 0414 476 428
Handyman
Hanna Carpentry 0448 879 688

Should you be required to contact the SES for any weather related incidents, please be sure to email your property manager to advise them of these incidents.

SES contact number – 132 500

Below is a list of urgent repairs. If it is not on the list the repairs must be in writing in accordance with the Residential Tenancy Act.

URGENT REPAIRS

– A burst water service
– A blocked or broken toilet system (where there is no other working toilet at the
property)
– A serious roof leak- please note if it is raining that tradespeople usually cannot attend to issues on the roof for safety reasons, in serious cases call the SES.
– A gas leak- if the leak is coming from the gas meter itself you will need to contact your gas provider
– A dangerous electrical fault
– Flooding or serious flood damage- if the flooding is a result of the weather please contact the SES
– Serious storm or fire damage- please call the SES if there is a fallen tree or large branches
– A failure or breakdown of any essential services or appliances by the landlord or agent i.e. hot water, water, cooking, heating and laundering
– A failure or breakdown of the gas, electricity or water supply- please contact your providers first to ensure there is no fault or issue on their end
– Any fault or damage in the premises that makes the premises unsafe or insecure
– Any fitting or fixtures which are not working properly and causes a substantial amount of water to be wasted- please use your judgement to decide whether the mains can be turned off until the next business day
– A serious fault in a lift or staircase
If it is not on the list then it is not classified as an urgent repair.